keisorsoze
New Member
I'm writing this for him because he can't get into his IE. When he turns on the comp. this error message comes up saying something about "can't initialize rundll/crystalys media/". We downloaded microsoft anti-spyware, hijackthis and ran cclean. Microsoft anti-spyware finds it but will not delete it. The files that are in it are HKEY_REGISTRY. I have two questions, Can the HKEY_registry file that has the spyware be deleted? Also, his anti-virus has been out of date since 2002, can he download Norton Internet Security 2006 and solve the problem with that?
He gets a shit load of pop-ups because of this thing (with pop-up blocker on) and his brouser gets hijacked.
He gets a shit load of pop-ups because of this thing (with pop-up blocker on) and his brouser gets hijacked.